Privacy Policy

When you shop with us or browse our website, we may collect:

• Contact details — your name, email address, phone number and delivery address when you place an order or contact us.
• Order information — the products you buy, order history and payment status (we never see or store your full card details).
• Device & usage data — browser type, pages visited and general location, collected automatically through cookies to help us improve the website.

We use your information to:

• Process and deliver your orders, and keep you updated about them
• Respond to your questions and provide customer support
• Send order updates by email, SMS or WhatsApp
• Share new collections and offers — only if you have opted in, and you can unsubscribe anytime
• Improve our website, products and shopping experience
• Meet legal, tax and accounting obligations

We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, but some parts of the website (like the shopping cart) may not work properly without them.

We never sell your personal information. We share it only with trusted partners who help us run our store, and only as much as they need:

• Shopify, which powers our online store
• Payment gateways, to securely process your payment
• Courier & shipping partners, to deliver your order
• Communication tools, to send you order updates

We may also share information if required by law or to protect our rights.

Your payment is processed over secure, encrypted connections by PCI-DSS compliant payment providers. We follow industry-standard practices to protect your personal information and keep it only for as long as needed for the purposes above or as required by law.

You can ask us at any time to:

• Show you the personal information we hold about you
• Correct or update your details
• Delete your information, where the law allows
• Stop marketing messages (every email includes an unsubscribe link)

Just contact us using the details below and we will respond within a reasonable time.

Our website may link to other sites (for example, Instagram). We are not responsible for the privacy practices of those websites — please review their policies separately.

We may update this policy from time to time. The latest version will always be on this page, with the update date shown at the top.

Questions about your privacy or this policy? Reach us through our Contact page or on WhatsApp — we are happy to help.