Returns & Exchanges

We do not accept returns for change of mind or personal preference.

Returns will not be accepted if:

• You no longer need the product.
• You do not like the product after receiving it.
• You selected the wrong product, colour or size while placing the order.
• There is a slight colour variation between the actual product and the images displayed on the website.

Please note that minor colour variations may occur due to photography lighting, screen brightness and different device displays.

A return request will be considered only if:

• You received the wrong product, or
• You received a damaged/defective product.

For any wrong, damaged or defective product claim, a clear and continuous unboxing video is required as supporting proof.

The video should:

• Start before the package is opened.
• Clearly show the shipping package.
• Show the product being removed from the package.
• Clearly capture the wrong product, damage or defect being claimed.
• Be recorded without cuts or edits.

Please contact us within 48 hours of delivery with your order details and supporting evidence.

Claims are subject to verification by our team and applicable consumer rights.

Exchange is available in the following cases:

• You received the wrong product.
• You received a damaged or defective product.
• You require a different size of the same product.

All exchange requests must be raised within 48 hours of delivery.

If you receive the wrong product or a damaged/defective product, please contact us within 48 hours and provide a clear continuous unboxing video showing the issue.

Once the claim is verified and approved, Aahshri will bear the applicable return pickup and replacement delivery charges.

The replacement will be subject to product availability.

We strongly recommend checking the size chart and product measurements available on the product page before finalising your order.

If you require a different size after receiving the product, a size exchange can be requested within 48 hours of delivery, subject to availability of the required size.

For a size exchange, a ₹160 two-way logistics charge will be payable by the customer.

This ₹160 is charged for:

• Return Pickup — pickup of the original product from your address.
• Replacement Delivery — delivery of the replacement size back to your address.

The ₹160 exchange charge must be paid before the exchange is processed.

To qualify for an exchange, the product must be:

• Unused
• Unworn
• Unwashed
• Unaltered
• Free from stains, perfume or other marks
• Returned with all original tags
• Returned with its original packaging and accessories

Products that do not meet these conditions may not be accepted for exchange.

Size exchanges are subject to availability.

If your requested size is unavailable, our team will contact you regarding the available options.

Once a product has been successfully exchanged, it cannot be exchanged again or returned for a change of mind or another size issue.

This does not affect remedies that may apply if the replacement product itself arrives wrong, damaged or defective.